How can we help you?

How do I track my progress?

You can track your daily exercise history through the exercise history page in dashboard. Completed exercises will be listed there. You can also navigate through the Gallery to see if there are any changes to your facial features.

How do I access my exercises?

Log into your account and navigate to the exercises page. Your treatment & exercises will be available there.

How do I use the detector in FacialFlex?

The detector in FacialFlex is a feature designed to analyze facial muscle and detect signs of Bell's Palsy. It typically works as follows:

Sign in

Open Detect Me

View instructions

Start the detector

How do I get my Personal Records?

If you wish to access or request your medical records, Please contact us on facialflex.cpt@gmail.com. We are committed to safeguarding your privacy and ensuring that you can easily retrieve your personal data. For any inquiries or requests regarding your medical records, reach out to our support team through the contact details provided in the app or on the website. We'll assist you promptly with any record requests you may have.

What is Bell's Palsy?

Bell palsy is sudden weakness on one side of your face. It happens when a nerve in your face (called the facial nerve) is affected. Bell palsy affects only one side of your face. That side of your face becomes weak and droops.
Quick Facts: Bell Palsy - MSD Manual Consumer Version. (2023, June 7). MSD Manual Consumer Version.

What causes Bell's Palsy?

Although the exact cause of Bell’s palsy is unclear, it has been hypothesized that it is due to a viral infection which causes inflammation, swelling, and damage to the facial nerve.
Bell’s Palsy FAQs | Otolaryngology | Head and Neck Surgery. (n.d.).